If the image isn't showing or appears empty on PostStadt, what should I do?

Publish date: 2024-03-10 18:00:50

If you encounter issues where the image isn't displaying or shows an empty frame, it might be due to the following reasons:

• Unstable internet connection
• Outdated web browser
• Changes in the user's FilmStadt privacy settings
• The image has been removed from the server it's embedded from.

Here are steps you can take to resolve the issue:

• Check if you have a stable internet connection.
• Try opening the post with the image in a different browser (e.g., the latest versions of Chrome, Firefox, or Brave).
• If the above steps don't help, report the issue to FilmStadt Support – the image might have been removed from the external server and is no longer available.

To report a non-displaying image:

1. Visit the FilmStadt Support contact page.
2. Select "Image is not showing on PostStadt"
3. In the message, describe the issue and provide the link to the post you're trying to view.
4. Submit your report – we'll investigate the problem and fix it within 48 hours.